Policies & FAQs
Should you need a refund, please send us a written explanation of the reason for your request (canceling a test due to illness, family emergency, etc.). Please note that refunds are charged a 20% processing fee. Full refunds are given only in extreme circumstances—severe illness, accident, or death.
Rescheduling an Appointment1
Call or email as soon as possible if the candidate is sick and cannot make the appointment. Please contact the Testing Center to discuss re-scheduling.
Missed appointments will not be rescheduled or refunded. Test candidates will need to resubmit all registration forms and fees when scheduling a new testing appointment.
Special accommodations can be made upon request for individuals requiring wheelchair accessible desks. If special accommodations are needed, please let us know when registering for the test—medical documentation may be requested.
1 Policies apply only for testing appointments made directly with and paid directly to the BJU Press Testing Center. Appointments made through one of our external testing providers may be subject to other policies and fines.
Achievement & Abilities Testing
No electronic devices or other personal belongings are allowed in the testing area except for medical purposes. Students found with a cell phone or other electronic device after entering the testing room compromise both their integrity and their ability to complete the test. (Please note—the BJU Press Testing Center and its employees are not responsible for any personal belongings brought onto the premises and cannot be held responsible in the event that such things are lost, damaged, or stolen.)
No scratch paper or any other printed or written materials will be allowed into the testing room. Writing instruments and paper will be provided by the Testing Center as needed.
There will be a short break between test sections for students to use the restroom and eat a snack. When packing your student's refreshments, please select only dry, finger foods (e.g., granola bars, cheese sticks, fruit gummies, crackers). Also, do not send any beverages or gum with your child. A water fountain is available for student use.
Testing Center Agreement
When you come for your child's testing session, you will need to bring a signed copy of our user agreement. The agreement outlines our policies and provides additional information. Please read it in advance so that you and your child know what to expect at your appointment.
May I wait at the Testing Center while my child takes his test?
We do not have a waiting area to accommodate family and friends who accompany students. Instead, call our receptionist to see if your child has finished and is ready for pick-up.
May I leave a cell phone with my child?
Cell phones are not permitted. Our goal is to provide each test taker with a secure and distraction-free testing experience.
What if the test is ending early or late?
We will contact you by phone if your child's testing session is ending early or late.
How does my child's food allergy affect snack time?
Please let us know when registering if your child has food allergies.
How long do the testing sessions last?
Most test sessions will be completed in three hours or less. The Testing Center staff will inform you of the expected finish time when the children are dropped off.
What if my student needs more time?
If you believe your child will have difficulty working within the allotted time, we recommend that you contact us to explore other testing options.
Is it possible for a student to finish a testing session early?
Students will be dismissed as a group once all candidates have completed their tests.
Who has access to my child's testing results?
Results will be placed on the ordering account. The email address on the account will receive a notification when the results are ready.
How can I find out what the scores mean?
You will have access to the Guidelines for Test Interpretation PDF on your BJU Press Homeschool account.
As a homeschooler, is my child required to take an achievement test each year?
Please see HSLDA for information about the requirements for South Carolina or any other state.
May my child take a book into the testing room to read in case he finishes early?
Outside reading material is not allowed in the testing room to ensure test integrity.
College & Professional Testing
Test candidates will be required to sign a copy of the policies in order to take the test.